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The Ultimate Carpet Cleaning Guide

The best carpet cleaning guide out there, this resource developed by one of our suppliers Feltex NZ, gives you the gold standard in how to look after your carpet. Follow this handy guide to get the most longevity from your carpet. If you have more questions about looking after your carpet contact us with your questions. See our full collection of Feltex carpets here.

 

Spot Cleaning Guide

Blot up liquids or use a wet/dry vacuum for large spills to remove as much of the spill as possible.

During stain removal, do not scrub or rub the carpet.

To remove a stain, always work from the outside inward.

Our Spot Carpet Cleaning steps will help you decide which method to use for removing carpet stains.

 

Steam Cleaning Guide

Depending on usage and color, carpets need to be steam cleaned every one to two years. The Australian and New Zealand carpet cleaning standard AS/NZS37331995 should be followed when hiring a professional steam cleaning company. Do-it-yourself steam cleaning and dry cleaning are not recommended.

 

Regular Vacuuming Guide

Vacuuming often is critical to prolonging the life of your carpet, particularly in high traffic areas, as well as to enhance its appearance.

When your carpet is laid, vacuum it to remove surface lint, dust, and fluff. Afterwards, vacuum thoroughly at least weekly and more frequently in high traffic areas. The soil and grit will be removed before they work their way below the pile surface where they are more difficult to remove and will dull the carpet's appearance.

Lightly soiled areas require three vacuum passes, while heavily soiled areas require five to seven passes. When vacuuming against the natural pile direction, the pile is lifted, which helps remove dirt and grit while reducing matting. To achieve a uniform finish, vacuum in the direction of the pile.

Use only a quality vacuum cleaner to effectively clean your carpet. Micro filter vacuums ensure that fine particles (such as dust mite allergens) are captured and stored in the collection bag or canister. If you are sensitive to dust, this is particularly important.

When choosing a vacuum, consider the type of carpet you have. Adjustable height and suction are important features so that your vacuum can be used on a variety of carpet types.

When cleaning thick, soft cut pile carpets, use a high height setting so the beater bar or rotating brush barely touches the carpet. Use a suction level that allows the vacuum to move easily while picking up dirt and other foreign matter. Do not use vacuums with very concentrated or sealed suction. The large wheels allow the vacuum to glide easily across carpets.

Loop pile and long pile carpets (including cut loop and berber): Vacuum only with suction. (To avoid "fuzzing"), turn off any beater bars. When cleaning other carpet constructions, agitate the pile and loosen any foreign matter that has become embedded in it.

 

 

How to Remove Carpet Stains in Seven Steps

1.      Remove as much of the spill as possible as soon as possible. Solids should be served with a dull knife or spoon. Wipe up liquids by applying pressure with white paper towels or cloths.

2.      Wet/dry vacuums should be used to clean up spills. Do not scrub the carpet during the stain removal (or rinsing) process in order to avoid causing fuzzy areas. Use a blotting or dabbing motion to prevent further spreading of the stain or spill.

3.      Determine the best method for removing the stain. For further information, please refer to pages 22 or 23.

4.      Ensure that any treatment will not damage or alter the colour of your carpet by testing it on a small inconspicuous area. 

5.      To remove excess moisture from the carpet, press it dry with a clean white cloth or white paper towel between each step of the treatment process. Rugs change their texture when rubbed, so take care not to do so.

6.      Several layers of white paper towels or cloths should be placed over the spill or stain after it has been treated, and a flat weight should be applied until the area has dried. You may use a hairdryer to speed up the drying process, but do not overheat the area. Wait until the carpet is dry before walking on it.

7.      Call a professional carpet cleaner if stains do not respond to treatment.


 

Guide for Treating Stains on Synthetic Carpets

Guide for Treating Stains on Synthetic Carpets

Synthetic Carpet Carpet Cleaning Treatment Code

1. Cold water.

2. 1 teaspoon of mild laundry detergent in 1 litre of warm water.

3. Chill with aerosol freezing agent or ice cubes in a plastic bag. Pick or scrape off gum.

4. Clear nail polish remover without lanolin.

5. Rust remover (to be applied by a professional carpet cleaner).

6. Clear household disinfectant.

7. Undiluted white vinegar.

8. Vacuum immediately. If any residue remains call a professional carpet cleaner.

9. Rinse with warm water

Guide for Treating Stains of Wool Carpets

 

Guide for Treating Stains of Wool Carpets

Wool Carpet Cleaning Treatment Code

1. Cold water.

2. 1 teaspoon of mild laundry detergent approved for wool and 1 teaspoon of white vinegar in 1 litre of warm water.

3. Chill with aerosol freezing agent or ice cubes in aplastic bag. Pick or scrape off gum.

4. Clear nail polish remover without lanolin.

5. Rust remover (to be applied by a professional carpet cleaner).

6. Clear household disinfectant.

7. Vacuum immediately. If any residue remains call a professional carpet cleaner.

8. Rinse with warm water.